JUST SAY NO
This is what a Microsoft Certified Systems Administrator (MCSA) had to say about Geek Squad after he worked for them for only 52 days.
The Geeky so called repair men who work for Best Buy.
In my opinion, this is information worth passing on to the general public.
“From day one, I was absolutely amazed at what Geek Squad really does. They are absolutely NOT technicians. Agents are not certified in computer repair or diagnostics! They are certified in sales, customer profiling, and situational tactics. I kid you not! I had to take 2 (100 question) exams based entirely on “expected computer repair costs from urban environments in today’s economy” and how to get the upper hand.”
If you are interested, read what he had to say in this link.